I am using BSNL HOME 500 C broadband line for past 2years, though I was warned by so many of friend about the bad service provided by BSNL. I have no complaints till I shift. My Telephone no is 24746876 and. I have given request for shifting on 28.08.2009. But, connection to the shifted house has been given on 22.09.2009. But I was charged for full month instead of 9days and free calls has been calculated on pro-rata basis on their favor and the details as follows.
Gross Metered Call 64
Free Call 53 (It should be 150 as per the plan)
Rent 500.00
Call Charges 11.00
Service Tax 52.63
Gross Amount 564.00
Credit Adj 9.00 (From the previous bill payment)
Net Amt 555.00
It is clearly showing that BSNL is trying to steal money from customer as much as they can, when a customer requests them. For being BSNL customer, I was charged left and right and not per the terms agreed for.
Praying for Judgement with this regard
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