Sir,
My landline No.252194. The broadband connection effected from 4th March got frequent disconnection, from the day one. The JTO
/ Outdoor / South / Neyveli (04142) / TN is unable to rectify the error. But was told the mistake would be on my computer.
Accordingly, my system was checked with an IBM service engineer. No deviation is found. Informed me that modem must be checked,
after he found some deviation in values shown on the meter, he tested. Informed to the JTO concerned. She was not aware of it.
Using your good office, I request the early action be taken to solve the problem, permanently, atleast by replacing the modem, as it
stands under guarantee period.
JTO No.04142 - 255200
Since, I could not find the exact person to be contacted, in this regard, my complaint to your e-mail id was dropped to get
permanent solution, pl.
Thanking you
NEYVELI
CUDDALORE DIST
TAMILNADU
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