BSNL
Delay in activation of gprs

Hi, me Zaffar Iqbal, from balasore, orissa.

my mobile number is 9439098141

from 9 days i have given a complain to activate gprs, but my gprs is not activated yet

i have contacted the zonal head, customer care, but every one tell me to wait for an undefinite period

i m getting fed up and want through the BSNL prepaid sim

but i can't do this as i have communicated this number to many people and also invested to get the sim more then 250.

so is there any body who can direct me how can i inform trai about the service BSNL is providing