BSNL
GPRS in not working since 28-Oct

Hi,

My name is Pratik Tiwari. I am holding an Prepaid number 9422477638 in the name of my father "Subhashchandra Tiwari".

My location is "Nagpur".

I was using the GPRS to browse the internet on my Sony Erricson W700i handset for quite a long time. But since 28-Oct it suddenly stopped working. I have already contacted the Customer Care (docket no. 3394434). But till now the problem is not soved.

I have already checked the GPRS setting with the help of your Customer Casre Associate and the settings are correct.

Whenever I try to connect internet it gives me the error message "Connection failed. Contact your service provider."

I have contacted the Customer Care several times but I did not get the satisfactory answer or the reason for the problem I am facing.

One more thing, I have shifted to the 1 paisa plan few days back. May be that is creating some problem, but I am not sure.

I here by request you to please sort out my problem in urgent.

Thanks in advance.

Regards,

Pratik