Dear Sir,
Poor Customer Service: Non-activation of Mobile
I am a customer having mobile number : 9435344955. As I am not having mobile bills regularly (still I am not getting the mobile bill of May, 08) at proper times, I could not pay my bill in the due period. I have deposited my bill on 08.07.2008 as the incoming and outgoing call was totally barred. But it is a matter of concern that after lapse of one week, my mobile is yet to be activated by your customer care cell or concerned. In this regard, I have lodged a complaint with your customer cell bearing the number 2811142. I contacted to your customer cell by giving reference on many occasions (regularly 2 to 3 times a day) and in reply they used to inform that the call has been forwarded to the concerned for proper action and my mobile will be activated very soon. This is the version provided by your customer cell. I think instant mobile activation is not big job for esteemed organization like BSNL. I am in dilemma, whether I should withdraw my connection or not and I could not do so due to long association with BSNL since long in the form of a customer. I request you to take initiation for instant activation of my mobile connection.
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