Breach of Contract
I am Rita mandal On 08-06, BSNL advertised on National dailies that "If you have BSNL landline connection, get a rent free Cellonne (postpaid) connection now and cut down your mobile phone expense drastically". For this post paid connection, yuo need not pay. Which is totally rent free. I had
also taken and registered under that scheme when it first came into effect but now after almost one year.
However, BSNL has suddenly informed the customers on 8th January by an SMS that they will be liable to pay a fixed charge of Rs. 40 per month effective from 7th January. This is in contrary to and against the spirit of the offer. Which according to me is a total " BREACH OF CONTRACT" between the BSNL customer on BSNL. They just have taken .the customer as a rat
whom they want to catch by giving a free cheese. This totally disgusting and by this customer has started lossing their faith and trust on this company. The SMS also keeps provision of future enhancements of the fixed charge.
TRAI being watching Telecom Companies, would kindly see the logic
of charging something which has already been declared rent free. Is it not unethical???
I would, therefore, request T R A I to kindly prevail up on B S N L, and make them
stick to their orginal offer.
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