BSNL Excel
Cant sent sms

We, the BSNL Prepaid customers under Students Suvidha plan are not able to send sms and the problem occur occationally in many days in a week and persist for more than a day. The customer care guys have no clue about the matter. The always says "NETWORK PROBLEM". We bought the connection mainly because of its attractive sms offer. Kindly consider this problem with immediate effect