BSNL Excel Prepaid
Not receiving GPRS setting and activation of internet plan of rs 230

Dear Sir,

I am your regular bsnl excel prepaid user since years. few days before i recharged my mobile

(91 9430246225) with Rs 230 to access internet. since then I m calling customer care executive

for Gprs setting and net activation and every time they are just saying "we are sending it in 10 minutes".

I am very unhappy and dsappointed with ur service and customer care.

Probably I shall be movng to consumer court if i don't get satisfactory result in consequitive days.

i am providing my details below.

thanks

Deepak Kumar

mob no- 91 9430246225

brand name and model of mobile- LG KP900 cookie