We Subscribe BSNL IP TV service on 24/01 and we paid Rs 999/- for this.
On 28/01 19:00 BSNL Installed IP TV setup at our home now this time we paid Rs 380/- for cable wire (Rs 20/- per meter for 18 meter cable) and connector (Rs 20/- two connector) and they don't give receipt this time.
After installing this IP TV its works fine only for 4 to 5 hrs that's it. Next day 29/01 when we start our TV this was not working. We wait for 2 hrs but service not work then we complain this on Ph: 2771177 at 11:00 AM they said some problem is occurred this service and will be fixed soon and wait until 29/01 17:00 PM. We do the same thing as instructed. But this was not fixed. We again Phone on same number and this time they said that we are sorry this service will be fixed by next day 30/01 09:00 AM. We again for next day. but it not working again.
Now we again phone on same number (2771177) now this time they said that "we are shifting our sever from Delhi to Jaipur" please wait until 30/01 19:00 PM. Then we again wait for this but as usual to this service “no problem was fixed”.
Now we again complain on same number (2771177) they didn't pick up the phone many times. But when they pick up the phone finally, they again said the same thing that we are shifting our server from Delhi to Jaipur please wait until next day 31/01 11:00 AM. We have no other way so we wait until next day.
But same as previous, service not working next day and we now complained on BSNL ph: 1500 (Complain no: 5778992) at 11:00 AM and they said this will be fixed soon "please wait".
We wait until 31/01 19:00 and we again phone on BSNL Ph 1500 and this time they said that please wait until 24 hrs after your complained so we wait until 01/02 12:00 PM. More than 24 hrs.
But no result we again ph on BSNL Ph 1500 and this time they said that we marked you complained on high priority and we will try to resolve soon.
PLEASE HELP!!!
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