BSNL Land Line
Non receiving of Telephone Bill

SIR, /MADAM,

MY TELEPHONE NO. IS 0522-2422286. I HAVE A LANDLINE CONNECTION AND FROM THE DATE OF INSTALLATION OF THIS TELEPHONE I HAVE NEVER RECEIVED MY TELEPHONE BILL AT MY RESIDENCE. WITHOUT SENDING A PERSON AT TELEPHONE EXCHANGE FOR COLLECTING AND DEPOSITING DUPLICATE BILL AT LUCKNOW TELEPHONE EXCHANGE BHARAT SANCHAR NIGAM LIMITED (UP EAST CIRCLE) IS UNABLE TO ENSURE THE TIMELY DELIVERY OF TELEPHONE BILLS TO THE CONSUMER, ONLY THEY GIVE THE EXPLANATION THAT WE ARE PAYING RS.5/= PER BILL FOR DELIVERY TO THE POSTAL DEPARTMENT AND IF THEY ARE NOT DELIVERING THE BILL TO YOU THEN WHAT TO DO? NOW I WOULD SAY THAT THIS IS YOUR INTERNAL FAULT WE ARE CONSUMERS AND WE KNOW THE TELEPHONE DEPARTMENT AND THEY ARE RESPONSIBLE TO PROVIDE THE BILLS AT THE CONNECTION ADDRESS.

JITENDRA KUMAR BHANGDE,

K-1063, AASHIANA COLONY,

KANPUR ROAD, LUCKNOW-226004

MOB:09839012967.