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WLL Telephone battery is not workng

Dear Sir,

My telephone is WLL type and same is not working even 3 minutes whenever electrical power is gone. It should work at least 5 hours with its battery back up.

My telephone No. 0483 - 2110168 (Areacode BSNL Exchange, Malappuram)

Address: Jabir Maran Kulangara

Kunnummal House,

Kizhuparamba,

Areacode - 673 639

Malappuram - Kerala.

I am expecting a quick action from your side.

Yours faithfully,

Jabir Maran Kulangara.