Sir,
This is with referance to my email and your your email both of 12 Mar 09. The formal complaint for dead telephone was handed over to BSNL Jhunjhunu office on 14 Mar 09 after almost 10 days the telephone is still dead which is a matter of concern to me. I can understand that a telephone may go faulty for one or two days on few occasions due to technical problem but how can a telephone go faulty on most of the occasions and that too for a longer period. Contacting you on every day is not a permanant solution for this type of problems, the matter is required to looked into the suitable solution for a cutomer satisfaction.
It is therefore requested that some solution be worked out from your end to avoid such recurrences.
Thanking you in anticipation.
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