Inconsumercomplaints.com » Miscellaneous » Review / complaint: BSNL / Land phone - Excess billing | News #156952

BSNL / Land phone
Excess billing

The telephone bill for the month of Jan-Feb, 07 vide bill No. T060320073232178 was Rs. 7613 / which was more than 7 times of my normal bill. I lodged a coplain to SDO Paradeep and copy to Acoounts officer TR billing GMTD Cuttack on 22nd March, 07 .I asked for detail of my bills for the above period. I reapeated my complain on 12th July, 07 in person to Accounts officers Cuttack and received the acknowledged copy. No action and no communication was made with me to rectify my bill amount. Finally I was forced to submit the application for cancellation of telephone connection on 21 st Sept, 07 .

Finally I got the disconnection notice and final settlement bill vide Id no. 1707637157 dated 15-11-07 by Cuttack Telecom district and directed to pay Rs. 6913/ as final bill to avoid the legal consequences. My telephone no. was (06722)- 229078.

Can BSNL help me to know my calls details for the above said perion and identify the misuse of my phone in that period. I hope my concern will be addressed and excess billing will be rectified before making the final settlement.


Company: BSNL / Land phone

Country: India

Category: Miscellaneous

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