Inconsumercomplaints.com » Miscellaneous » Review / complaint: BSNL mobile service - BSNL is looting customers! | News #157776

BSNL mobile service
BSNL is looting customers!

Dear Sir,

I have a BSNL pre-paid mobile connection under the scheme 'Excel Saral Anant'. My mobile number is 9495064837. Recently, I received a message from 554351100 stating ' Thanks for downloading this java game. You have been charged Rs. 100 @ 17:05 on 10/05/09'. I have not downloaded any java game from any source. But, to my surprise, I observed that my account has been deducted by Rs. 100/-. Since the deduction was unauthorised, I sent a SMS message to the number 554351100 stating that I had not downloaded any game and hence to refund the amount for which, I did not receive any reply till date. To my surprise, I received another message from 554351030 stating ' Thanks for downloading this video. You have been charged Rs. 30 @ 16.59 on 14/05/09'. Again, I received another message from 554351100 stating ' Thanks for downloading this javagame. You have been charged Rs. 100 @ 7:46 on 16/05/09' In short, my account has been deducted by Rs. 230/- unauthorisedly during the month of May 09. I am experiencing such an incident for the first time. I am writing this message to enlighten all the mobile subscribers of BSNL! I would also seek your help to get refund of the amount looted from my account.

T J Joy.


Company: BSNL mobile service

Country: India

Category: Miscellaneous

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