BSNL prepaid mobile recharge:
I have tried to refill my BSNL prepaid Mobile, MH circle using ICICI online Mobile Prepaid Recharge Top-Up Facility through Internet Banking. Refill of Rs 55.0 TOP-UP on 02-APR at 11.30 am & haven't received any refill as yet (8.00 pm same day). Amount of Rs 56/- has been debited from my ICICI saving account.
Customer Reference : 919423230292
Payment Info:
Payment details for Payment Id 000098071506, Payment Amount: INR 55.00
Date of Payment : 02-Apr-09,
Payment Status: Success
I tried calling up the customer care on 94000 24365, at least 25-30 times & could connect to the customer care after good eight hours of trying. (The so called Cust care is busy 24x7, than being available 24x7.)
After holding the line for 20mins (while being constantly subject to sad, repetitive music) the executive tells me that due to technical problems, he cannot help me. Please call later. (which in other words meant, I better forget my money.)
Yours
Amar R
Nashik MH
9423230292
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