I visited "Cambay Holidays" noida office on 31st March as cambays represantative informed that you get a lucky draw, please come to our office and collect it.
In that office they showed me their presentation and I am agreed to purchase "25 yr. 1-bedroom Red" membership in 1, 75, 541 rs. (I have the document, on which they offer).
I recieved the membership document on 18-May by DTDC. In which they mentioned my membership as "25 yr.1-bedroom Blue". I informed them that you sell me "25 yr. 1-bedroom Red" membership while document is saying something else. Mr. Deep, there noida branch manager told me he will talk to co-office and it will be corrected in 1-2 week. I also logged a written complaint on 18-May-09 only. After calling mr. deep every time nothing happen next one month. Then I talked to Mr. Shibu Geroge (Mr. Deep s Mgr) and showd them the documents used by cambay sales to sell me "1-bedroom Red" membership. He was convinced and told me it is fault from their team and your money will return. Nothing happen to next 15 days.
After that I talk to their CRD manager Ms. Prity and after running 10 days Cambay is forcing me puchase "10 yr. 1-bedroom Red" membership in place of "25 yr. 1-bedroom Red" membership. I don t want 10 yr membership as it was not the product I convince to purchase.
Now I am saying please return my money but Cambay is saying -
&--"As discussed we can offer you Red stu membership of 10 years on the same price i.e. 175541. We would also like to inform you that this is the best option we can offer you. While discussing, you had shown disinterest towards continuation of the membership. We regret to inform you that we can not entertain withdrawal of membership after the period stipulated in the terms and conditions of the membership application form i.e. 10 days from the date of agreement.
In view of the large amount you stand to loose, we once again urge you to reconsider your decision on withdrawal of the membership." &&--
As this is Cambay sales person s fault, company can t forfit my money.
I want your help to get my advance 48, 750 Rs. (25, 000 Rs – by Debit card, 23750 Rs – by Check).
Regards
Shailendra
09899500421
H-76, Gamma - 2, Greater Noida, Distt: Noida - 201308, UP
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