Respected Sir,
I am submitting the complaint on behalf of the employees of our Organisation (a Research Station under the Union Min. of Water Resources, N.Delhi) who are facing problems in getting good service from the Canara Bank Branch at Khadakwasla, Pune-24. All the payments of our employees are being received through this Bank.
Major complaints are:
1. Many times our payments are credited to some other accounts
2. Bank authorities are unable to update our pass book because of faultly machines. Passbook
submitted for updating get misplaced.
3. Cheques and other payment vouchers are misplaced many occasions.
4. Unable to get D.D.
5. even after 2 months bank authorities unable to return the documents submitted while availaing
loans viz. registration book of the vehicle, blank cheques etc.
6. Authorities are incapable to provide the service CBS system newly introduced in the bank.
Like that many complaints are there from the customers. Every time the only reply we receive from the Branch Manager is inadequate staff strength and Computer failure in the Bank. Hi authorities r rquested to look into the matter urgently and do the needful please.
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