Canara Bank
False Money Transactions

Dear Sir/Madam,

I would like to lodge a complaint against my bank, ie; Canara bank, Jadhavpur Branch, Kolkata. The bank is harassing us for the past 1 year by deducting the running house loan premiums from my account as well as, from my mother's account simultaneously. Whereas, a year ago, a standing instruction had been given to the bank authorities to deduct the premiums only from my mother's account. But, every month they deduct the amount from mine, as well as, my mother's account. Since last year, we had given them 4-5 reminders, but nothing has been done so far.

Last month, when we insisted, they had confirmed that they will be issuing a letter to us confirming that henceforth, no amount will be deducted from my account & all the extra amount that they had deducted will be adjusted & we will have to make no further payment till December'09. The next premium will be payable in Jan.

However, its about 20 days now but we have not received any letter from them, even after a couple of reminders. Meanwhile, they had again deducted the premium from my account 9 times this month resulting a huge amount missing from my account.

We are simply disgusted & frustrated with their services & would like to report a forgery case against this bank.

If anything else needs to be done from our end, kindly let us know.

Thanks & Regards,

Tanushree Nag

Mrs. Mukti Nag