Dear sir,
This is to draw your attention towards the poor service, that I am getting from Canara bank, Thoppumpady branch. My ATM card was damaged and had returned the same for replacement three months back. The officer, who is responsibe for the debit cards told me that they will send the new card to my residence by post and no need to come to the bank. I waited for three months and at last I contacted bank. The card was lying there for the last two months and i was waiting for the card. I got the card a week back and the manager told me that it will be activated in the very next working day. Since it was not activated within two working days, again I contacted the bank. Nobody was responding to my complaint and then I contacted the complaint authority in Ernakulam. They told me that necessary action will be taken immediately. One important thing is that the manager himself is dealing with the debit cards in this bank and he is not able activate my card till now.
Is there any responsible person who can activate my ATM card??? My A/c no is 35875, and debit card number- 4214580731031162.
Thanking you,
Joseph Robert M.F
ph:09495315350
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