Sir,
Sub: Service charge collected by Sundaram Medical Foundation, Anna Nagar, Chennai-40, when debit card was used for bill payment-regarding.
On 27-07-09 I made a payment of Rs.489.60 as bill payment to Sundaram Medical Foundation. This included the service charge of two percent. According to rules no service charge should be collected from any customer. I informed the clerk, Mr. V.P. Guberan about this rule but he insisted that I pay the service charge if I wanted to pay the bill using my debit card. I had no choice but to pay the service charge also.
May it be brought to the notice of all private and public concerns that it is illegal to collect a service charge on debit/credit cards.
Yours truly,
Dayanand.
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