Hi,
I am Sreenath and writing here after getting frustrated from KVR Cars (Maruti dealer). I had booked Maruti 800 Due version (Icy Blue Color) on 13/09 through KVR Cars, Anangur, Vidhya Nagar, Kasaragod. At the time of booking, Maruti had a 12, 000/- discount offer in Kerala (Onam festival offer), the same has been promised by the agency. But the time of car delivery they informed us that, they cannot give the complete 12, 000/- discount because now maruti has reduced the discount to 8, 000/-. For the same the claim that because of delay in vehicle delivery they cannot proceed with previous offer, they can give only the new offer. Finally they come up with an alternate solution as instead of 12, 000/- discount they will provided 8, 000/- plus 4, 000/- worth accessories. We agreed for the same. But finally when the car delivered to us KVR Cars didn't fix the promised or shown (selected accessories) in cars and they took one extra day for the delivery.
It’s very unfortunate that Maruti being the largest trusted car manufacturer in India but its agencies provides such a bad support to customers.
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