My name is Dev, working with The Airtel, My own CBZ Xtreme Req no-DL3S BE 8249 (Nov) model i need to complain about a service station in Devine Auto Noida Sector 58 OPP Khora Colony, i had gone to give the bike for routine servicing. when i have send my bike for servicing that was 5th service before that there is no problem with my bike. after 5th routine servicing i have found problem with both soccer's & chain also, after 2 days i got a call from Devine Auto for a feedback about my bike sevcing i communicate the same problem msg to the executive who called me for taking a feedback. then executive says that pls come with your bike at Devine auto, when i visited for problem resolution at service station again but they were not able to rectify the problem as on that time there is some senior person Mr Rakesh/Raj kumar was not there, after waiting 2-3 hours they request me to come again 2mrow or any other day on that day the same person was also not availble. i got 3 times the same call from devine auto but never got any resolution regarding my soccer problem in my bike
after 4-5 days i again visited at Devine auto but after waiting of 1-2 hours, they again requested that pls come 2mrow. in between this time my 6th routine service also come. then i have again give my bike for servicing at same service station. and give the all feedback regarding my complaint before submit my bike for servicing. but
problem not rectify as per hero honda executive my soccer's problem can not be rectify as one soccer has been physically band in an accident. i communicate him that there is no problem related accident as problem was coming only after 5th servicing before that there is no compalint in my bike but the same sr person was not able to rectify the problem then i also meet with showroom manager he commited my that he will called me up with the solution but now 4 days left but i didn't got any call or any resolution from hero honda executive/manager.
i want to share one think more in the service register my bike no was also wrong in 5th service the no. was DL3S BE 8743 BUT MY BIKE NUMBER IS DL3S BE- 8249.
ITS A VERY BIG MISTAKE BY DIVINE AUTO.
pls help me to rectify my problem as the showroom manager was also not able to help me out.
i also inform to mr manager that problem was after servcing before that there is no problem with my bike its working very fine.
pls help me to rectify my soccer's problem in my bike
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Thnx & Rgds
Dev
CSD (Network Operation's)
Bharti Airtel Ltd.
91-989-989-5949
91-120-4367848
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