SIR/MADAM,
I BOOKED MY TICKET ONLINE BY CINEMAX.CO.IN, TICKET WAS NOT BOOKED AS STATUS WAS SHOWN CANCELLED BUT THE MONEY HAD BEEN DEDUCTED FROM MY CREDIT CARD, I CALLED THEM THEY TOLD ME THAT MONEY WOULD BE REFUND WITHIN A DAY, I MAILED THEM, RESULT WAS SAME, BUT I HAVEN'T GOT MY MONEY BACK IN MY CREDIT CARD, AS I CONFIRMED FROM MY BANK ALSO.
DO THE NEEDFUL
OR
SUGGEST.
I M PASTING DETAILS OF MAILS WITH THIS.
DEVV KHUBNANI to Helpline
show details 7:30 PM (19 hours ago) Reply
REFUND IS NOT SHOWN IN MY CREDIT CARD A/C. AND MY CREDIT CARD BANK HAS NOT GOT ANY DETAILS OF THIS REFUND TOO. DO THE NEEDFUL ASAP
- Hide quoted text -
On Sat, Aug 1 at 6:56 PM, helpline wrote:
Dear sir,
Your refund has done on yesterday only, Following are the details of you transaction,
Transaction Details
Transaction Details
Txn. Ref. No. 200907316565360
Transaction Amount INR 220
Previous Transaction 200907316557790
Transaction Date 07-31 18:09:17.0
Transaction Type Refund
Transaction Status Successful
RRN Number 000072746008
Authorization Code 536462
CV Response Code CVN Match
Merchant Transaction Details
Order Reference No. 169567
Invoice No.
Merchant Txn. No. 20000135099
Merchant Batch No.
Address Information
Billing Address
Shipping Address
Other Information
Reserve1
Reserve2
Reserve3
Reserve4
Reserve5
Fraud Management System Details
FDMS Result
FDMS Score
ChargeBack Transaction Details
ChargeBack Status Normal
ChargeBack ARN
Card Details
Card Number 4477474366082017
Card Type Visa
Card Expiry Date 1107
Thanks & Regards,
Cinemax Helpline
Cinemax India Ltd.
Trikamdas RD, Sona Shopping Center,
Near Railway Crossing,
Kandivali (West), Mumbai - 400 067.
INDIA
Phone : 91-22-65298416
Fax : 91-22-28084245
Email: [email protected]
Webwww.cinemax.co.in
&-- Original Message &--
From: DEVV KHUBNANI
To: helpline
Sent: Saturday, 08 01 06:44 PM
Subject: Re: Cinemax Ticket Order Status Mail
I NEED MY REFUND IMMEDIATELY AS I HAVEN'T GOT IT YET, OTHER WISE I HAVE TO ACT.
On Fri, Jul 31 at 5:35 PM, helpline wrote:
Dear Sir,
In response to your complaint, this is to inform you that we have received your mail & you will get your refund in your credit card ASAP.
Thanks & Regards,
Cinemax Helpline
Cinemax India Ltd.
Trikamdas RD, Sona Shopping Center,
Near Railway Crossing,
Kandivali (West), Mumbai - 400 067.
INDIA
Phone : 91-22-65298416
Fax : 91-22-28084245
Email: [email protected]
Webwww.cinemax.co.in
&-- Original Message &--
From: DEVV KHUBNANI
To: helpline
Sent: Friday, 07 31 05:23 PM
Subject: Fwd: Cinemax Ticket Order Status Mail
payment has been deducted from my credit card, i want it back coz ticket is not booked.
&&&- Forwarded message &&&-
From:
Date: Fri, Jul 31 at 5:02 PM
Subject: Cinemax Ticket Order Status Mail
To: [email protected]
Booking Cancelled
Status: Cancelled
Booking ID:
Order ID:169567
State: Maharashtra
City: Mumbai and Thane
Location: Cinemax - Kandivali (W)
Address: Trikamdas Road, Sona Shopping Centre, Nr. Railway Crossng, Kandivali (W), Mum - 67
Movie Name: LOVE AAJ KAL
Date:31-07
Screen No. :SCREEN1
Time :08:00 PM
Card Type: VISA
Card Number:4477-47XX-XXXX
Tickets booked: DC-J10, J11
Amount:220.00
Note: Kindly carry your Credit Card through which you have done the booking. If someone else is going on your behalf to collect the tickets then please request him/her to carry an Identity Proof to present at the box office. On failure of this Cinemax will not be responsible for not issuing the tickets.
Thanks for coming to Cinemax.
Copyright © 2008. All Rights Reserved. Cinemax India Ltd.
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