Sun, 6 Apr 23:02:44 0100 (BST)
From: "ashok kumar"
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Subject: complaint to citi customer forum 0n 07.04.2008
To: [email protected]
Personal loan
Posted: 04-06 by ASHOK KUMAR FOR SUJATA KUMAR
[send email]
ALSO SEE REPLY ON 15.04.2008 PASTED BELOW.
PL/EMI PAYMENT DELUALT THREATS
Dear Sir / Madam,
we are greatly thankful for providing personal loan
for Rupee 40000 /- in october from citi finance
kolkata to my wife Mrs. Sujata Kumar resident of
bungl.no.-13 lower east, s.e.railway officers colony,
11-garden reach road, kolkata-700043.
i have asked my voluntary retirement from railways and
same was to materialised by december. but
unfortunately it has tahen time to finalise and
release of my settlement dues that could clear the
loan repayment it may take some more time in release
of my dues and currently i am without any salary
income.
my wife is also with no earning salary after leaving
job for some reasons in call center.
so due to break in salary income and no other source
to pay the monthly EMI for the second time, your
collection is threatening for illigal action to
conduct with us to extract emi and in different tone
for lady. although last month when person approached
at my residence and created voice and other nuisance
and asked for letter in writing for non-payment was
given to him. but on 040402008 some Mr. Sen Gupta
Manager collection department kolkata threaten with
above words on phone.
i shall request your kindself to please change penalty
for delay and non payment period till i get my money
from the railways, government of india and may kindly
inform the concerning collection department and branch
managers not to react in illicit way and should not
approach at home. i shall pay back the loan amount or
its emi on receipt on my money from the government.
i shall be thankful and obliged for bear with delay
and act decently and in decorum please.
ashok kumar
for sujata kumar
91 33 24393372
email: [email protected]
Wed, 16 Apr 09:34:09 0100 (BST)
From: "ashok kumar" Add to Address Book
Subject: RE:'Citibank=007-240-394' THREATS ON PL/EMI PAYMENT DELUALT
To: "India Service"
dear sir,
thanks for contact. i was not away from my residence
for a few days. after i land up on date, one person
stating he is from citifinance arrived in the morning
on date ans then some MR. IKBAL on phone created vocal
nuisance and vocal dirt with me. it is extreme they
are reacting. no doubt we are defaulter for non
payment but it does not mean the citifinance
management will exceed the limits and speak all short
of dirt on phone, threatening on phone. we are
already squze and under immense pressure due to
discontinuity in our regular income, a source of
running kitchen and payment of emi with interest.
government is to release my VR dues unfortunately
delayed since december. however likey to be finalized
and release payment & pension. i shall pay with
panelties. the bank officials need not to approach
physically and not to contact on phone, bank can
comminicate through email and postal mean for which i
shall make the payment while making debts clear on
receipt of my money in two months.
particulars are
1) Name as mentioned in the application form:
MRS.SUJATA KUMAR
wife of MR.ASHOK KUMAR
2) Date of Birth: 12TH, OCTOBER-1959
3) Mailing address as mentioned in the application
form: BUNGL.-13 LOWER EAST, S.E.RAILWAY,
11-GARDEN REACH RD. KOLKATA-700043,
WEST BENGAL - INDIA.
4) Location of your account: LOAN PROCESSED AT
S.B.ROAD CITIFINANCE
BRANCH, KOLKATA
5) Loan Type: PERSONAL LOAN
I hope it shall help you to locate loan account.
kindly consider the prevailing circumtances email the
amount i need to pay after 2 months on debit of paid
through emi and to with penalties.
ashok kumar
for MRS.SUJATA KUMAR
& India Service wrote:
> Dear Mr. Kumar,
> This is with reference to your email dated April 10,
> 2008.
>
> We regret the delay in our response.
>
> We are concerned to note the dissatisfaction
> expressed in your mail.
>
> We are unable to act on your request since your
> query does not state the loan number. Hence, we
> request you to provide us the following details for
> us to do the needful.
>
> 1) Name as mentioned in the application form
> 2) Date of Birth
> 3) Mailing address as mentioned in the application
> form
> 4) Location of your account
> 5) Loan Type
>
> We regret the inconvenience caused to you in this
> regard.
>
> We assure you of our best attention at all times.
>
> Sincerely,
>
> Officer - Customer Care
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