I had a citibank credit which expired in Oct. I cleared out my bills before even it expired, as i was going abroad for a long time and wanted a clean credit record before leaving. At that time itself, i placed numerous calls asking and requesting to close the account, but no steps were taken and I was asked to call from one desk to another. I was pissed of with their attitude and customer service, and left India then.
I came back to India sometime back, and i get a correspondence from them through an email telling me that I have defaulted one making payments to some interest and late fee charges that they have bene charing to me for past 3 years and want me to make payment for them. This is completely unacceptable. Anyone with any suggestions in this regard.
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