I am having a Silver Credit Card of Citi Bank from last 2 years.
In the Month of April I have received the statement from Citi bank regarding Dues on my email, Details of the Statement is as follow
Shoping online website -- www.futurebazaar.com
Date of Shopping 21st March
Amount 10, 345 at 11:55 a.m
Amount 980 at 11:59 a.m
Amount 674 at 12:29 p.m.
I have complaint to Citi bank Credit Card Department about the above transaction, that I have not done any such transaction, But as per Citi Bank I have done online Shopping.
Even I have FAX the Letter to them regarding the Same on the 5th Day of Transaction.
But yet they are not solving the problem. And they are saying that I have done it from my end as per there investigations. But when I have asked about the details of Goods delivery address, they have refusd to provide the details.
Due to which they are adding the Late payment Charges every month.
Details About my Card are as follows
Card Holder name & Bhargav Vasudev Gade
Card Date &- 04 & 04
Card Number & 5546198170352019
Hoping a positive response from Your side for the matter and please do the needful as soon as possible, and for any query you can contact me through my email.
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