Dear Sir,
I am holding two credit cards in my name - 5546 1997 1431 6015 and 5546 1994 3176 3010. I an really disturbed to see that your people are consistently irresponsible in credting of my cheques. You have received my cheque for clearing the dues in favuor of my both credit cards for the month of July on August 8. But the entire amount of Rs.4010 was credited into... 6015 leaving... 3010 a defaulter as per the statement for the month of August. It carried late payment fees and interest and so on. I would like to emphasise that that I had specifically mentioned about the breakup in the front and reverse of the cheque as per your advice. A cheque clearing the dues of both the credit cards (Rs. 1819 for... 6015 and Rs.1819 for... 3010 - total amount Rs.3600) for the month of August was sent on 6-9-08 thinking that I will ask for reversal of the charges thrusted on me so that it will be reflected in the statement for the month of September, 08. I have received a message acknowledging the receipt of the cheque on 10-9-08 but this time also the entire amount is credited to... 6015 only and ypu are shooting messages for non-payment of the dues of... 3010.
I do not know why this is happening too often. It happened several times in the past, wasting my time and energy for writing for reversal of the charges. Are you annoyed with prompt customers? Or, do you want to engage such customers in time consuming buiness. Sir, you please understand that I can't spend my hard earned money for paying charges imposed on me unnecessarily. So I request you to arrange proper creditng of the money sent in favour of both the credit cards and reversal of all the charges imposed on... 3010. I hope, this will be made in the statement for the month of September.
Thanking you
Yours sincerely
K.R.Pillai
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