This is a joint deal of Citibank Credit card department and the citibank savings account. The credit card department blocked the account for the minimum amount, now when we have deposited more than the minimum amount they are still not unblocking the account so that we can transfer the funds. I was asked to send a fax giving the Accont department the authority to release the amount to my credit card but they gave NO RESPONSE, then i called on customer care so they told me to leave a tele request (service request number : 99785) i did the same and i was given 12th September as the last date but again nothing happend i calld again and again but they kept on dragging the last date and finally gave 20th Sept the last date because 18th September was the last date for credit card payment so now we have again got another statement for the last month payment plus a heavy interest amount on the same.
As i am out of india, my wife tried calling citibank to follow up the matter but nobody reverted back.
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