Hi Team,
I had a credit card 5546190033004002 and in January I have converted this card into personal loan for 92400/- for 36 months @2968/- pm WITH PROPER SIGNING OF LOAN PAPER and given the bank as Standing Instruction to deduct this amount from my Citi Bank Suvidha Account which is active FOR LAST 4 YEARS
The Total Amount due on my card as on 03-Jan was 92400/-, in which I have already paid 2968/-First Installment by cheque which was cleared from my suvidha account in Jan-08. rest of amount is 88082/- only.
There is NO ECS Deduction since Feb-08 and despite following up with Citi Group Services Limited –DELHI Team (Sumit Aneja, Ajay Yadav) my case not been resolved so far. This has affected my credit history in CIBIL, wastege of my Time and Money.
I am being harrassed by CGSL collection teams (Sumit Aneja -Collection Manager, Citi Bank Global Services, Matura Road, New DelhiTeam) for last 7 months when I have given my application and mail to Sumit Aneja (Collection Manager -CGSL) on Aug-23 regarding my case he promised me to have rebooking, Intentionally He did not do THE SAME and let my case to recovery team that shows how much irresponsible and unprofessional approach in CGSL –DELHI.
Rather than rebooking my ECS for same condition, Sumit Aneja, collection manager, CGSL has passed my case to recovery for which Manager is babita jajal in Citi Group Global Services, Mathura Road, New Delhi.
I have sent my mail to her to have rebooking of my credit card but still dont have any answers.
Kindly help.
Regards
Abhishek Mishra
9871079085, 9871304209
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