I have taken a home loan fof Rs.9 Lacs for 9 years from citi bank in Jan'06 @ 11.50 % but bank had automatically increased the rate of interest from 11.50 % to 15.75 % and closed my home laon account by paying a closure amount of Rs.7060613.32 on 16/04/09 but bank had withdraw 2 EMI's from my bank and till date I could not get any refund when I talk to their customer care no's they said we have alredy courier you the refund of Rs.4549 and Rs.13414 but till date I could not get refund of any amount please help me out i have all the details with me
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