This is regarding my personal loan I had taken from Your Citifinance office at Palakkad. I have been a defaulter of the loan due to some personal problem-my mom expired then we had an accident –I know these excuses as you say are not of any interest to you. I Being a lady your executive calls me at night 12.00 to make payment. my name was given to your recovering agent. And that man Mr Kalyan as he introduced himself made my life hell. I work for a reputed company at palakkad he walks in to my showroom and says I should close the loan at any cost in a demanding way. I had promised that I I would make the payment on 26 of feb since the bank staff was on leave due to strike I could not make the payment. My husband calls kalyan and said that we would close the amount by 12.00 the nxt day. He doesn’t listen and he comes in front of my office, and demands that he would take the money at any cost., inspite of my husband saying that my boss had come and that if he goes my job will be in problem. U r Mr kalya says that –I dont care if her job goes ask her to sit at home. Who the bloody hell is he to say that. RBI instructions are clear that you cannot harass a Person. Being a lady guys can do any thing is this the way you recover loan. It was made clear that we are going to close the loan.
I would like to bring to kind notice that I was your esteemed customer and had also won a dinner set as token of appreciation for regular payment. Every executive gives me different amount to be paid for closure.which one should I pay. Ihave cleared your dues of 11000 rec num 128-6301457, ref num 8638656.
.I need a strict action. I have already lodged a complaint to Police regarding tht same. I need immediate action and not a sorry at any cost.
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