Dear Sir/Mam,
In the year Aug i purchased a bike which has been financed by Citi Finacial.
Right from the begining i have paid all the EMI without any delay. Now for jan-09 my EMI cheque has been bounced even after sufficient amount in my account. i don't know who's fault is this. After cross checking in my HDFC bank they given me the reason of bounce that for clearing cheque comes in process before one day and that clears before public deling. Is it possible??? I have submitted the cash in my base branch (Noida) sharp at 9.30 am. even though that cheque has bounced.
During the finance (Citi Financial) i have opted the date for presentaion of cheque on every 5th and 12th in every month. Now when my cheque has bounced on 5th, citi financial has not given any information regarding that and and they again presented the cheque on 14th which is not my date. upto 13th there was the sufficient amount in my A/C. Now in this situation HDFC has charged two times bouncing charge and same is asking by Citi Financial. Regarding this issue i have already talk to citi financial branch manager named Motaya in Pushp Vihar Branch and she is also agree with me. I have submit my bank statement of jan-09 month to her and filed the complaint. She acknowledge the same and given the recieving on my bank statement that this installment case is under progress.
But till now problem has been not solved and Citi financial collection department executive consistently calling me for the payment without sufficient information.
So its my personal request pls help me out to solve this issue.
i will be very thankfull
Your's faithfully
Krishan Chand Pandey
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