Hi,
My husband and I enrolled for Club Mahindra membership in Jan we cancelled the membership in Oct. We according to the terms and conditions of Club mahindra were advised that the down payment that we mae of 30000 Rs will not be refunded. However, the installments that we have paid (approx 50, 000) after that will be refunded subject to some deductions within 45 days.
We called their contact centre after 45 days as the cheque didn't arrive and then were promised that concerned department will get back to us. Then we received a phone call and an e-mail that we are not eligible to any refund!!
We pointed the clause in which its clearly written that only initial amount is not refundable but rest is... I also wrote an e-mail to Club Mahindra but no reply!!!
The contact centre people keep saying that we will get a call in 24 hours! A big lie!!!
Could anyone guide me as how to get my money back. I am asking for something that I am entitled for and they have turned a deaf ear!
Regards,
Geetanjali and Amit Dasgupta
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