CLUB MAHINDRA MEMBERSHIP NO : 1417779
CANCELLATION REQUEST NO : 1259838 .
In spite of getting specific mail from Mr Manish Bagwe, the Club Mahindra Vashi branch head apologising for the delay in processing our refund, and assuring to process it by first week of August I have not yet received the refund cheque. This was the second formal written commitment given from Club Mahindra side, earlier one given by Mr Sudeep Pokhriyal to process the refund by 10th July. However till date both the commitments are not honoured by the company.
What is disgusting and disturbing is the fact that the company and its senior executives chose to show total apathy towards my refund for over eight months now, even after specifically writing to them in our mails that by your such total apathy and neglect to customers like me you are forcing me to approach the consumer forums/ court to seek guidance and protection. It appears that the company is now not even worried or bothered of action from consumer forums / court.
On going through the similar complaints lodged on your website by other members, I have now reasons to believe that I was mislead and lured like many others to make the down payment on the same day without giving me even a day’s time to think over it. It appears to me that the company is engaged into an organised modus operandi to mislead and lure the prospective customers into making initial down payments which it has no real intentions to pay back on cancellation.
I am now forced and left with no alternative but to approach to your forum and to approach consumer court for guidance and protection in this matter.
Abhay Palkar
Sharmila Palka
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