I am also a victim of Club Mahindra. First of all their Sale office at Palm Beach Galleria, Vashi, Navi Mumbai chased me over telephone to visit their office. How can they call a person over phone without any appointment and how they should take the personal details of a person illegally and distrurb him repeatedly. However, a common person is lured of offer by Club Mahindra.
So, One fine day I visited them along with my family just to have a look of the adjacent shoppong Mall and CM was just a secodnary objective.
But their Sale executives are very good at convincing the person and twist the person's brain also they are very good at gauging the persons state of mind and weakness. Within a hour of talk and without any written conditions they motivated me to sign the form and got my Credit card to pay for the intial amount of around Rs. Thiry Thousand. They did not disclose the terms and conditions like canellation rules etc.
However, after coming home and giving a cool thought I realised that this membership is not suitalbe for me financially. I got back to executive of Palm beach office for the cancellation within a week but he kept suggesting to keep the membership.
After that I have been sending nubmer of email for refund. Their call centre executive kept telling that i should wait for 45 days for the canellation and even promised that full refund will be done unconditinally. They also promised that some executive of Club Mahindra will contact me within 48 hours regarding the canellation. But it has been more than three months and none of the CM fellow has contacted me.
After few more days one sale executive said staight way in a polished with prefabricated sentence after contacting by me that I am simply not eligible for refund.
This was frusrating for us. This one sentence they said me after three months inspite of regular email complain from me and talk to CM executice. They deliberately delayed the final word to drain me mentally. This is their strategy.
So, first of all they invited me to visit their sales office and then they could manage to extact Rs. 30, 000 (Thirty Thousand) from me. How can a person take on the spot decision to invest LAkhs of Rupees within a hour. Secondly, CM never disclose the key points of the membership so that his client will not be distracted. They just keep feeding posiive things to your brain.
CM is really doing unfair business by engaging its sales executive to trap the simple people in unethical way. It is just a Fraud and Cheating.
I request Club Mahindra to take actin against his executive and return the money of all the CM members who has has been trapped.
I am ready to chase CM to get back the money of all the concerned people.
Let us get together and ask for compesnation for mentally harrassing the people.
I request Consumer Forum Authority to do justice and avoid future cheating by Club Mahindra
Dinesh Chandraker/ Santwana Chandraker
[email protected]
02225591558 and 09930105489
Club Mahindra Membership No. 921490
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