On 9th June I had booked one envelop containing important document through Blazeflash Courier under consignment No. 190652786 in Chandigarh, Sector 17 to be delivered in Gurgaon (Haryana) House No. 1456, Sector 21. I was promised the letter would be delivered next day. Even on the 8th day when the letter did not reach its destination I complained to the local office where I had booked for delivery.
The most ridiculous thing is that when I complained instead of tracking where the consignment was I was asked check from the internet. When I checked in their site my consignment was simply not traceable. None of the staff nor any staff in the head office was bothering to investigate while I was at tremendous stress.
Had I sent the letter through the regular post office normally, it would have reached much before that.
I am going to consumer court for deficiency in service.
A.K.Bishnoi, H.C.S.
Chief Admn. Officer,
Haryana Dairy Dev. Coop. Federation Ltd.,
Vita Bhawan, Sector-2, Panchkula (Haryana)
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