Mr. Shiva Kumar Dt: 15/5
Tadikonda,
Nodal Officer,
ICICI BANK LTD,
5th Floor, Mohd. Illyas Khan Estate,
Road No.1, Banjara Hills,
Hyderabad-500 034
Subject: My credit card No.5177 1941 7732 4008/Cust ID: 506780
Dear Sir,
With reference to the above I have requested many times to settle my account but every time I have been assured by customer care representatives that my request has been forwarded to authorities concerned and I wait for positive reply. So far no reply has been received.
Once again I request you to look into the matter and waive off all charges such as late payment fees, interest, finance charges etc. so that account is cleared once for all. I have already paid a sum of Rs500/-as per the advice of your customer care representative. Basically the whole amount shown due in the statement of 11th May 09 represents late fees, finance charges, interest etc. I have not been using the credit card facility because of the late payment fees, finance charges etc. having been levied in my account without stop and without regard to be nature of charges which constitute only the penalties and no basic lending or assistance availed by me.
You are therefore requested to
1) to close my account forthwith; and
2) waive of all charges, interest etc.so as to clear the outstanding in the account.
Please do the needful urgently. I am not interested in continuing the credit card facility unless all extra charges are fully waived of by you.
Yours sincerely,
Rajesh Bhat,
201, Plot No.2 sector-6 Vaishali, Ghaziabad
email: [email protected]
Mob:9313047544
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