Dear Sir/Madam,
Ref;- Card No-4006661035593230
On 22 /05/08 there was phone call from your office (Telephone No.-011-30584877 and 011-30584826) initailly Ms. Priti was on line she had asked me about the balance amount on my credit card. I explained her in detail and told that I am not in a default. Thereafter Mr. Basu came on line and he has told me that, it is a very small matter and now if you will pay rupees One thousand as a full and final settelment and we will close your account. Then I thougt that realy it is long pending issue, (as earlier I have paid amounting to Rs.1500/- earlier to one of SBI credit card Representative, who were came to me from Pune without taking proper recipt .) and accepted the offer given by him and asked to send the mail but they have not send the mail to that effect and again and again persue the matter over telephone, Ms. Priti, Ms. Rupali and Mr. Basu assured me that as soon as you pay the amount with our represantive at Nasik and call us, then we immediatly send the settelment mail immediatly on my e-mail address.
Accordingly I have paid the amount of Rs.1000/- to Your agent Marcus, through Book Number is 235011, Receipt Number is 11750525, dated 22/05.
But till the date I have not received the mail and now again I have received the offer letter from your office to close the account by paying Rs.625/- as one time settement amount.
It seems that you have taken the entry of my above refered payment and again send the letter to me.
Request to make the entries of above refred payment in my account and send me settelment letter immediatly.
Thanking you,
S.G.PATIL.
0 comments