Delhi Jal Board
EXCESSIVE BILLING

REGISTERED/COURIER

To,

The EXECUTIVE Engineer

Delhi Jal Board

Sector B-1, VASANT KUNJ, NEW DELHI

Ref: Connection no 53398 k no 1339511857 installed at C-9/9736, Vasant Kunj, New Delhi

Sub: too much Excess Billing

Dear Sir,

Your KIND attention is drawn to the following table for your kind perusal and necessary action. These are the only details available with me.

Bill dated Bill No Amount Present Reading Previous Reading Consumption in kilo litre remarks

20.11.2000 96.00 76 0 76 READING (R)

09.03.2001 98591 247.00 198 76 122 READING

22.08.2001 37515 256.00 371 198 173 READING

18.11.2002 83183 79.00 457 415 42 minimum

13.03.2002 105043 65.00 500 457 43 MINIMUM

22.11.2002 32357 909.00 859 669 190 READING

09.01.2003 48966 66.00 899 859 40 Minimum

18.03.2003 60566 58.00 944 899 45 Minimum

08.07.2003 10729 120.00 980 944 36 Mimimum

06.10.2003 29623 83.00 990 980 10 Minimum

15.12.2003 43465 73.00 1020 990 30 Minimum

27.12.2004 112864 204.00 1149 AD-HOC-Other bills misplaced

16.03.2005 159516 125 1185 1149 36 READING

07.09.2005 80476 223 1214 1200 14 READING

19.11.2005 125689 136 1238 1214 24 READING

21.01.2006 168906 91 1243 1238 5 READING

10.03.2006 207051 95 - 1243 - AD-HOC

20.06.2006 197

28.08.2006 87423 89 1254 1252 2 READING

27.02.2007 224966 478 - -

12.0.2007 41884 2801 1600 1364 236 READING-2801/ paid

28.12.2007 145588 1647 165 16 149 READING

03.03.2008 199891 625 265 165 100 READING

24.07.2008 37050 881 375 265 110 READING-Rs.3135/ paid

1.10.2008 63201 1264 510 375 135

Sri Jai Veer Singh Rathi of your Office and the meter Reader was humbly spoken to about the sudden spurt in bill. He explained that the meter has jumped abnormally (surprisingly he had the reading card in hand and the ABNORMAL READING JUMP NOTED FROM THE METER WAS NOT NOTICED) and SUGGESTED ME TO GET THE METER CHANGED AND DID OFFER HIS HELP TO GET IT DONE . his offer was accepted and i wrote an application on lines as suggested and subsequently the meter got changed. He even got my meter’s certification done from his known contractor on payment.the help was obviously appreciated without any grudges.

On my quarry when this billing abnormality will be solved and the excess amount being deposited will be adjusted, he informed that average consumption will be taken in to consideration and accordingly the amount will be adjusted.

INCONSISTENCIES AND ABNORMALITIES IN READINGS, showing SUDDEN INCREASE IN CONSUMPTION AND OTHER POINTS CAN BE NOTICED BY YOUR AUTHORITY YOUR SELF.

AND YOU ARE ALSO AWARE THAT WHAT IS THE POSITION OF WATER SUPPLY.

WE ARE STILL BUYING WATER FROM DELHI JAL BOARD TANKERS AS WELL AS PRIVATE TANKERS ALMOST EVERY SECOND DAY AT ABNORMAL COSTS.

I also wish to draw your attention towards the increased consumption of 100KL or plus is not correct at all.

Mr Rathi has since not been able to help me inspite of the fact that i have spoken to him seeking help and respite but probably his duties, responsibilities and business has not allowed him to come to my rescue.

Meanwhile it will be very interesting for you to study and refer to patterns of billing patterns of adjoining flats whose tanks are overflowing most of the time. And the billing they are incurring.

I will earnestly request you to please an appropriate decision after this plea.

With due regards

Sincerely yours

Ajay singh

C-9/9736, Vasant Kunj, new Delhi-110070

8.10.2008

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