Inconsumercomplaints.com » Miscellaneous » Review / complaint: Delhi Metro - Why there is prohibition of eating and drinking on the metro? | News #191859

Delhi Metro
Why there is prohibition of eating and drinking on the metro?

Hi Sir/ Madam,

My question is " Why there is prohibition of eating and drinking on the metro? ", as an educated person i am well aware of the rules and regulations to be followed when on board. However, my only concern here is related to the people who travel in metro and for long hours. I am sure that, no body would like to have food in such crowded place and not a "Indian Thali" for sure.

I am raising this concern only because i was in the situation wherein i needed to eat something on the train, as i did not had my breakfast. I am working in Gurgaon and reside in West Delhi, as my work hours are such that at times i do not get enough time to have my breakfast, i always carry some snacks or biscuits in my bag so that i can have them once i get time. It takes me 2 hours from Rohini East metro station to reach Huda City Center metro station. I have to board the train half hour before because of the uncertain stoppage timings and unforeseen delay due to one or the other reason, so that i can reach my office on time. This is not only my problem but i think there would be other people facing the same problem.

This was today, when i rushed to the office without having my breakfast, when boarded the train from Kashmiri Gate, i was starving, I took a biscuit from my bag and tried to have it, a lady (who was also aware of the rules and regulations of Metro) started shouting on me saying that eating is PROHIBITED, i told her that i am aware of it and not having food on board but as i am travelling alone and i am hungry i need to have some thing so that i can reach my destination, which will take at least 1hr. She was not listening to me and said "EATING AND DRINKING IS PROHIBITED" (as per the sign board) on metro, you can not have it, and i should get off the train and have it and then board the next train, i told her that i am shot of time and can not do that as i have to reach office on time. The lady said she will complain to the metro authority and i will be liable to pay a penalty (for having a biscuit in the train).

I agree that not allowing eating of food is good and is for keeping the Metro clean and tidy. And i am also sure that, no body can travel for 2 1/2 hr without having water in any weather condition.

However, my request to the Delhi Metro Authority is to change the sign board "EATING AND DRINKING IS PROHIBITED" to something like "DO NOT THROUGH THE LITTER INSIDE THE TRAIN" or "KEEP THE METRO CLEAN".

After today, i am afraid that knowing of the prohibition sign someday, somebody would come and grab by water bottle and say, that i can not have water inside the metro as "DRINKING IS PROHIBITED".

Please consider my concern as it will help people traveling in Metro for long hours and without any loud conversation.

People travelling in Delhi Metro are educated and are responsible at the same time and so am i, and people who are not educated and are not responsible, will not care what is written on the board.

Jagriti Prasad

9711360103


Company: Delhi Metro

Country: India   State: Delhi   City: West Delhi

Category: Miscellaneous

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