DELL INDIA
Not refunding my money

Hi!

I believe for any enterprise, its very important not only to provide best services when they are their customers but also when they terminate the relation. Anyhow, uptil now everything was fine. But everything started going bad once I cancelled one order due to delay inndelivery. Issue were-

1. They were not able to deliver on time as promised

2. They were not compensating for delay.

I place the cancellation request 1and half month back and they promiced me to refunding my money within 10 days. But still I don't know the status. Whenever i call to customer care the just keep on forwarding call from one person to other, making me wait for hours and more. The huge amount of money is lying with them that I've taken from others to pay to credit cards. But all my reuest, mail, calls are falling into deaf years. I don't know what to do for this when nobody is talking to me or providing me any information. Is there someone to help?

And ofcourse, Never buy anything from Dell. They are big liers, not keeping up with their words and promises. Evryone in customer care is like the same. All of them sucks in handling after sells issue.