Dell India Pvt ltd
Unfair Trade Practices

Dear Sir,

I have the following issues with Dell India Pvt Ltd. A company like Dell took 24 days to deliver, after booking the order and taking full payment of Rs.55, 627/- from me. Is it justified to take full payment of a large sum as mentioned above, while knowing that the goods can not be delivered within a reasonable time? Who should be held responsible for interest for the intervening period? In such a situation who is the suffere the poor consumer or the company which has unfair policies heavily skewed in its favour. Are these not tentamount to unfair, unethical and restrictive trade practices? Who should be held responsible for the mental agony we suffered on account of this?

There was a Price Defference for Rs. 5000/- approx. on the dates of booking the order and the date of actual delivery. On the date of actual delivery the price in fact was less around Rs. 5000/-, will your company refund this amount to me besides other loss and damages.

Through this complaint I demand the refund of Rs. 5000/- and claim Rs.10, 000/-for the mental agony, other loss and damages.

I shall be eagerly waiting for a reply from the company.

Thanks

S P Singh