Dear sir,
well iam a dell costumer, i bought a dell studio laptop from singapore and now i am facing problem with disc dvd drive and i have called dell costumer service and told my whole problem and i gt rply to download some softwares and i had download but problem not solved, i have told that if this will not work my dvd drive will replace by technician, but after i have called about 13-14 times but nobody is repling i have to wait for about 30 minute each call and getting reply all technicians are busy.then i have registered my complaint to dell office at nehru palace, delhi, then they told me to transfer international warranty to india when i asked procedure they told me tocall costumer care again i told them that i am not getting any reply from them, i requested them to do favour and solve my problem but they didnt help.
Kindly help me out and helpme in solving my problem
kapil wadhwa
50, nehru nagar
panipat
Haryana, INDIA
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