Demat account
My DEMAT account temporarily deactivated

I am holding a DEMAT account with ICICI for over 5 years now. You will agree that ICICI does not open any account without proper documents including PAN card and proof of resident. I am also having Priority Account with ICICI Bank.

I was told two years back that I need to resubmit my documents which I did.

Again I was told to resubmit the documents as they are lost. I represented that this is not acceptable. ICICI Bank convinently charges for any duplicate documents or services they render. I advised them that it is not possible to submit documents all the time due to the Bank's carelessness. I have to incur expenses which needs to be reimbursed. Without addressing the issue, my account has been deactivated. No one approached me.

I have lost money due to the careless and high handedness of the Bank.

Whom should I approach to ensure that ICICI Direct is made to behave them selves and to compensate me for the losses? Please advise.

This is urgent.

Yours sincerely,

Mark DSouza

HP 9833140115

Address:

Row House 5, Powai Vihar Complex

Adi Sankaracharya Marg,

Powai, Mumbai 400 076

INDIA