Inconsumercomplaints.com » Miscellaneous » Review / complaint: Deutsche Bank Credit Card - Cheating the customers by showing world vacation offe | News #194839

Deutsche Bank Credit Card
Cheating the customers by showing world vacation offe

Hi,

My self P Subhash Reddy I have recently (4 months back) received a credit card from Deutsche bank on my personal interest and not yet started using it in the first month but received a call from a person saying its regarding "world vacation offer" they are providing for Deutsche bank customers on 25th November. I have shocked immediately after hearing that, think how come they knew that i possess that credit card. i have accepted for that plan thinking i can use it for new year occasion to receive welcome pack and the money Rs.7303/- have got deducted from my card immediately. After 1 month at utmost last week of Dec as i haven't received it called them back for the cancellation of that offer as it was no use for me then and it was not dispatched from their end to me, but they refused to do that saying i will receive it by Jan 1st week and then only i can cancel. I thought of waiting still 2 weeks and cancel but i received a call from them saying sir sorry for the delay i will surely get it in Jan '09 1st week, during that call i requested him to convert it into EMI for 6 months for which he said there won't be any extra money needs to be paid by me, from then i started paying the amount Rs.1250/- every month. As I payed the amount 1500/- for the first month which was not complete amount they have charged me some extra charges so i mailed them regarding that on 8th of Jan and i received a call from customer care on 13th of Jan regarding my request and i have said him about how i was cheated by the company World vacation offer by them so he promised me saying i will receive a call from them in 2 days but till now 30th of Jan i haven't received a call nor welcome pack of my offer. So i called him on 29th of Jan and once again reminded him about all the requests made so he said i will receive a call from their manager today on 30th of Jan. So please I would request you to look into this issue and do me some favor and teach a lesson for such banks so that this type of banks never cheat an other persons from now and then. I was facing mental tension all these days which would never allow you to live peacefully.

Thanks & Regards

Subhash Reddy P


Company: Deutsche Bank Credit Card

Country: India

Category: Miscellaneous

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