I am Mr. Vinod Mali, Residential Address: Kalyan Kunj Gali, B/H. Alpana Cinema, Pratapnagar Road, Vadodara - 390 004.
I have purchased dishtv setup box on 21st April with platinum pack. It was working ok.
VC No. 01506672447
Now i have chaged to silver pack from 30th July by paying Rs. 1500/- Then the problem starts. It shows the message of Check the setup box to antina is coming on the screen no picture /audio signal. I have called on the cusomer call number given.on 3rd Aug. My C. No. is 27904113. One engineer visited on 4th Aug. and informed me that your set up box works with other TV set. And asked to give back the setup box from where it is purchased. Then I went to the shop and requested them to change the box. they checked the box and reported that it is functioning well and no need to change it. I connected it now on my TV set. The same message is coming again. I am totally tired with this set up box. Please advise me what is to be done now? After paying it also we are not able to get the connection and not watching our favorate serials / sports/news. Kindly treat this mail urgent and send your local engineer immediately to my house and do the needful. Please call me if you need any other information. I request you to take immediage action on this.
Vinod Mali
(M) 9624847244, 9724552554
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