Dear Sir,
I (S.K. Yadav) am subscriber of DishTV (VC number 01501527548).
My account showed Rs 300 outstanding in my DishTV account. We had not subscribed to DishTV in the said months of Nov-Dec. On calling up the customer care I was informed that I had subscribed to the services. On indicating to the customer care that I cant subscribe unless I pay my dues they had no answer. On my insistence a complaint with complain ID 11629859 was registered. The executive also told me to go ahead with subscription for the current month and that the matter would be resolved within 24 hours. Following the conversation I recharged and was charged around Rs 600 for one month.
I had also posted the same complaint on DishTV's web page with complaint id SRC-26/02/08-42889. On writing to them again after 2 days, I was sent a reply that my service was activated and there was no mention of the unduly charged Rs.300.
As a consumer I hold the right to subscribe or not to subscribe.
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