DISH TV/RECHARGE FREE
WRONG INFO

HI

THIS COMPLAINT IS REGARDING THE RECHARGE FREE OFFER OF DISH TV.IACTIVATED MY DISH TV BY 700 PLATINUM RECHARGE FREE OFFER OF DISH TV WHERE THEY CLAIM TO PROVIDE FREE MOVIE ON DEMAND FOR WORTH RS 560 & FREE A LA CARTE FOR RS 140.SO I HAVE ODERED A MOVIE KISMAT KONNECTION ON 27/03/WHICH DIDNT GET ACTIVATED FOR 4HRS, I CALLED UPTHE CUSTOMER CARE & I WAS INFORMED THAT CHEK AT 8.PM YOU LL BE ABLE TO SEE THE MOVIE .tHE AGENT ALSO INFORMED ME THAT THIS MOVIE IS NOT FREE WITH THE EXPLANATION THAT MOVIES ON CHANNEL 3, 4 &5 ARE ONLY FREE, WHEREAS IT IS NOT MENTIONED ANY WHERE IN THE BROUCHER OF THE COMPANY.EVEN THE DEALER OF THE COMPANY DIDNT INFORME ABOUT THIS & THEY ARE CHARGING ME 70 RS FOR THE MOVIE.MOREOVER I HAVE PLATINUM RECHARGE WHERE I DONT GET ALL THE CHANNELS WHICH ARE MENTIONED IN THE BROUSHER.

i REQUEST YOU TO DO THE NEED FULL AS DISH TV NEVER LISTENS TO THE CUSTOMER;S VOICE.

THANKS

REGARDS

DEVENDER SINGH