Dear Sir,
This is to inform you that for the purchase of month of October I have not received any statement in month of November. Till I have not received that statement.
In stead, after completion of due date for payment, reoresentative from ICICI bank contacted me & came personally to collect the cheque for my purchase, which I paid immediately & complained him about not getting the statement. He assured me to informed the concerned higher authorities.
For month of November, I received statement yesterday. On looking to statement I was really shocked to find that I have been charged rs 400/00 as late payment & rs 485.79 as intrest charges & I have been asked to pay rs 994.43 for nothing.
So my impression is that, delibartely bank has not send me the statement & now charging me for late payment as well as intrest charges. So hereby I request you to look in to matter, waive of the charges (wrongly charged on me) immediately & send me the fresh statement stating rs.00/00 as total amount due.
I am sure, you will admit the mistake on bank's part intensionaly or not, & rectify the mistake immediately so that we can have long term good relations.
In anticipation,
Dr Shrenik Shah
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