Domestic connection, Broadband
Inability to view BB usage record

Phone No.03326591658, Calcutta Telephones

I am unable to view BB usage record. I have taken Home 500 Plan.By clicking www.data.bsnl.in or www.dataone.in Iam getting access to the site of Portal ID. But after providing the Portal ID and Password I am being asked to select month. When I am selecting the month, a "blank" page is appearing with no usage record.

Please not that a subscriber should be panalised for exceeding the usage limit on account of your system error. The matter may please be brought to the notice of all concern so as to avoid payment complications.

Thank you